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DIAL Doncaster, Unit 9, Shaw Wood Business Park, Shaw Wood Way, Doncaster, DN2 5TB
Accessible and Auxiliary Dentists
In the Doncaster Area
Last updated on 31/03/08
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General Information

From 1st April 2006 three standard charges were introduced for all National Health Service (NHS) dental treatment. The amount you pay will depend on the treatment you need to keep your teeth and gums healthy. From 1st April 2008 you will pay one of the following charges:

  • £16.20 - This charge will include an examination, diagnosis and preventative care. If necessary, this will include x-rays, scale and polish and planning for further treatment.
    Urgent and out-of-hours care will also cost £16.20.

OR

  • £44.60 - This charge includes all necessary treatment covered by the £16.20 charge plus additional treatment such as fillings, root canal treatment or extractions.

OR

  • £198.00 - This charge includes all necessary treatment covered by the £16.20 and the £44.60 charges PLUS more complex procedures such as crowns, dentures or bridges.

If you are exempt from NHS dental charges you will still receive free treatment and care.

People who are entitled to Free Treatment

The following patients are entitled to NHS dental treatment free and should tell the dentist that they are entitled to it:

  • under 18 years of age
  • aged 18 years and still in full time education
  • a woman who is pregnant when the treatment starts
  • a woman who has had a child during the past year - if you start a course of dental treatment before your child's first birthday.

the patient or partner is getting:

  • Income Support
  • Income - based Jobseeker's Allowance
  • Receive Child Tax Credit, or Working Tax Credit (under the qualifying conditions - see leaflet HC11)
  • Receive Pension Credit (guarantee credit).

Low Income Scheme

The Low Income Scheme for help with charges for Dental Treatment is operated by the Pricing Prescription Authority (PPA).

The assessment is broadly the same as for Income Support (IS) but with some changes.

If you have capital that is over the capital limits which are currently £16,000 or £21,000 for people who live permanently in a care home, you cannot claim any help through this scheme. If your income is less than, or equal to, your requirements, you are entitled to full help for dental treatment. The PPA will send you a HC2 Certificate. If your income is higher than your requirements, you may be able to get help for dental treatment. The PPA will send you a HC3 Certificate to show that you are entitled to partial help. For dental charges your maximum contribution is 3 times your excess income.

Claim on form HC1, this you can obtain from the DSS, The PPA, a NHS Hospital, a Family Doctor or an Optician. After you have claimed on the form the PPA will send you a decision.

If you are not happy with the Decision

There is no right of appeal against a decision made by the PPA. However if you feel they have made a mistake, write and ask them to reconsider, or ask for a review of the decision.

Write to:

Independent Review Section
PPA
P.O. Box 993
Newcastle-upon-Tyne
NE99 2TZ

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Your Rights

It is your right under the 'Patients Charter' to have any complaint about the National Health Services investigated and to be given a full and prompt written reply.

Under the Disability Discrimination Act (DDA) “Part 3 the provision of goods and services” it is the responsibility of the service provider (dental practice) to ensure that the services they provide are accessible to all.

If you (the patient) are registered to a private or NHS dental practice as a NHS or private patient and you are unable to access the services because of a physical barrier then the dental practice is in breach of the DDA.  If the dental practice is in the process of making their services accessible it would be a reasonable adjustment under the DDA for the dentist to refer you to an accessible practice for treatment.  It is not your responsibility to do this yourself.  It is their responsibility.

In case of any complaints write to:
Doncaster Primary Care Trust
White Rose House
Ten Pound Walk
Doncaster
DN4 5DJ
Tel: 01302 320 111
Website: www.doncasterpct.nhs.uk

Registering with a Dentist
You can visit www.doncasterpct.nhs.uk or telephone the Patients Advice and Liaison Service (PALS) on 01302 768 550 for a current list of dental practices that are taking on new NHS patients.

Dearne Valley Dental Access Centre
Montagu Hospital
Adwick Road
Mexborough
Doncaster
S64 0AZ
Tel: 0845 155 0845
The centre is a facility to provide patients, who are not registered with a dentist, with treatment for acute dental problems.

DIAL Disclaimer
Whilst all the information given in this fact sheet was correct at the time of going to press,
DIAL Doncaster cannot be held responsible for any subsequent changes.

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