Information about the Mobility Travel Pass and the Application Process

If you qualify for the Mobility Travel Pass it entitles you to travel, free of charge, on all buses, trams and trains in South Yorkshire at any time. You can also travel off peak on local buses across England. Off peak times are from 9.30am to 11.00pm, Monday to Friday and all day at weekends or bank holidays.

Please note, Doncaster Council currently process applications for a Mobility Travel Pass on behalf of South Yorkshire Passenger Transport Executive.  

Eligibility
You will qualify for a Mobility Pass if you live in Doncaster and meet any one of the conditions listed below: 

• Are registered blind or partially sighted
• Are deaf or without speech
• Have a disability, or injury which has a substantial and long-term effect on your ability to walk
• You do not have arms or have long-term loss of use of both of your arms
• You have a learning disability
• You would, if you applied for a driving licence be refused or have been refused on medical grounds (other than persistent use of drugs and/or alcohol
• You are in reciept of the higher rate of Disability Living Allowance mobility component
• You receive a War Pensioners Mobility Supplement

How to apply
If you think that you may qualify for a Mobility Travel Pass you will need to complete an application form. You can download a form from the Doncaster Council website at www.doncaster.gov.uk( a large print version of the application form is available to download if this is required) or you can contact Doncaster Council on 01302 735336 and ask for an application form to be sent to you. 

Once you have completed your application form send it to:

The Benefits Section
Colonnades House
Duke Street
Doncaster
DN1 1ER

You will also need to include proof of your disability and any supporting evidence as requested within the application form. 

Once all the information has been received the Council will send you a letter to let you know if you qualify for a Pass. If you do qualify, you will need to take the letter to the Travel South Yorkshire Information Centre, located on the first floor of the Frenchgate Centre, Doncaster. You will need to show proof of your address and date of birth. Your photograph will be taken free of charge whilst you are there. Please note that  if someone takes the letter and information for you, then they will need to provide two recent passport size photographs of you so that your Mobility Travel Pass can be processed in your absence.

Additional Pass for Carers
If you are in receipt of the higher rate care component of Disability Living Allowance or the higher rate of Attendance Allowance and you qualify for the Mobility Travel Pass under one of the eligibility criteria, as listed on page 1, a carer can also travel with you free of charge within South Yorkshire. This is called a ‘with carer' pass. You will need to show proof of your entitlement to the Disability Living Allowance/Attendance Allowance along with any proof  you need to qualify for the Mobility Travel Pass. The ‘carer' has to be travelling with the pass holder to travel free but does not have to be the same person every time you travel. They can be a relative, friend support worker or professional carer.

Travelling using your Mobility Travel Pass
Your Mobility Travel Pass is valid on all bus, tram and local train services (standard class) within South Yorkshire, except late night services. Appropriate fares must be paid for any part of a tram or train journey that is outside South Yorkshire and tickets must be bought before boarding the train if you are departing from a staffed station. For further information about how far you can travel using your Mobility Travel Pass you can visit a Travel South Yorkshire Information Centre. In Doncaster the Information Centre is located on the first floor of the Frenchgate Centre, or you can contact: Traveline on 01709 515151. 

Your Mobility Travel Pass will normally last for up to five years or until you reach pensionable age.  If you are blind or partially sighted or continue to meet the qualifying conditions for the pass and you require a carer to travel with you, your Mobility Travel Pass will be issued ‘for life'. If you are of pensionable age or over and do not meet the above criteria you will not be able to have a Mobility Travel Pass and will need to  apply for an ‘English National Concession' pass. The Mobility Travel Pass can be awarded for more than five years (but will still end at pensionable age) dependent on the medical reasons or disability that qualified you for the pass initially. The expiry date will be on the front of your pass and you can renew your pass a month in advance of the expiry date. The renewal process involves you completing an application form and supplying proof once again to enable your pass to be renewed. If you lose your pass you will be charged £5 for a replacement , however, if your pass is stolen or damaged you will not be charged the replacement fee. 

For further information you can contact our Helpline on: 01302 327800.

DIAL Disclaimer
Whilst all the information given in this fact sheet was correct at the time of going to press,DIAL Doncaster cannot be held responsible for any subsequent changes.