(24 hour answer-machine available)
Fax: 01302 327205
Minicom: 01302 768297
Office Opening Times:
Monday - Friday
9.00am - 5.00pm
Saturday/Sunday - Closed
We accept Debit & Credit Card Payments
|Volunteer Receptionist Role Description|
Purpose of the Role
The purpose of the role is to provide a welcoming and accessible environment to all visitors to DIAL Doncaster.
Main Activities/ Tasks:
Good communication and customer service skills are essential to fulfil this role. Understanding the need for confidentiality, when dealing with visitors’ enquiries, is an essential part of this role. Having the ability to respond appropriately to different situations is required. Computer skills/experience is necessary as the postal procedure and administration is computer based.
Full in-house training will be given. External training may be sought where appropriate.
DIAL Doncaster, Unit 9, Shaw Wood Business Park, Shaw Wood Way, Doncaster,
Main Point of Contact
Mick Talbot, Helpline Manager/Office Manager