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Elderly Accommodation Counsel and FirstStop

Address: 3rd Floor 89 Albert Embankment London SE1 7TP
Tel: 0800 377 7070 / 0203 519 6002


FirstStop is a free information and advice service designed to help older people decide how best to meet their needs for support, care and suitable housing. It is provided jointly by a growing number of national and local organisations, groups and individuals, making available their skills and professional knowledge through one phone number, one website and a network of local service points. it is led by the charity Elderly Accommodation Counsel (EAC).


  • Free, independent Advice Line whose staff give guidance, advice and detailed information to help older people choose and fund the support or accommodation options most suited to their needs and wishes.
  • Maintains a nationwide database of accommodation specifically for older people - sheltered, retirement housing to buy and to rent, extra care schemes and close care housing (sheltered accommodation where there is a care home on site), and care homes, both for personal care and for nursing.

Contact the Advice Line Monday to Friday - 9:00 am till 5:00 pm

DIAL Disclaimer

Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.

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