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Address: 88 Old Street London Greater London EC1V 9HU
Tel: Telephone our Supporter Helpdesk on 0300 330 1234 from Monday - Friday 9am-6pm (excluding bank holidays). Main Switchboard 0344 515 2000 (9-5.30 M-F)
Fax: 0344 515 2973. (Please note we cannot give housing advice on this number.)

Shelter helps more than 170,000 people a year to fight for their rights, get back on their feet, and find and keep a home. They tackle the root cause of bad housing by campaigning for new laws, policies and solutions.

Activities: Campaigning for a housing system which will ensure that every household in Britain has access to a decent and secure home that they can afford, within a mixed neighbourhood where people feel safe, can work and fulfil their potential.

Shelter's work practice:

  • Every year Shelter's services help well over 100,000 people.
  • More than 50 housing aid centres providing information, advice and advocacy to anyone with a housing problem.
  • Shelterline, a free, national helpline, providing advice and information 24 hours a day, Monday to Friday - 8:00 am till 8:00 pm and Saturday to Sunday - 8:00 am till 5:00 pm, 365 days a year.
  • Advice by e-mail via the website.
  • Website called Shelternet which provides free housing information and advice.
  • Homeless to home projects working with formerly homeless families helping them to settle in their new home and neighbourhood.
  • The Street Homelessness project, working with local authorities and other voluntary organisations to reduce street homelessness.
  • The National Homelessness Advice Service providing advice and training on housing and homelessness to all Citizen's Advice Bureaux and others.
  • The Homework Project which works to ensure that the legal rights of homeless and badly housed people are protected and that the law is improved.

DIAL Disclaimer

Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.

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