Personalisation is the new initiative that has changed the way that Adult social care and support is provided. It is a different way of working that starts with the individual and puts them at the centre of identifying their needs and making choices about how and when they are supported to live their lives. Personalisation is about giving people much more choice and control over their lives. This means that every person who receives support will be empowered to shape their own lives and the services they receive in all care settings. 

Useful Information Factsheets:

Personal Budgets

Support Plans

Personal Budget Review

Managing your Personal Budget

Complaining about Local Authority Decisions

The Social Care Institute for Excellence has produced a briefing document that looks at the implications of the Equality Act 2010 for Personalised Adult Social Care. To read the briefing click on the link below. The link takes you to the SCIE website where you can access further information about the transformation of social care services.

SCIE Personalisation Briefing: Implications of the Equality Act 2010

Report published by the National Audit Office on Personal Budgets, click the link below to read the report:

Oversight of User Choice and Provider Competition in care markets

The Social Care Institute for Excellence has produced the publication 'Personalisation - A Rough Guide' in a digital format, click the link below to access this publication:

Personalisation - A Rough Guide