PP 38/15
Lea Valley Exchange
Britannia Road
Waltham Cross
Hertfordshire
EN8 7NR

Tel: 0800 800 150 (Freephone)
Textphone: 18001 0800 800 150
Fax: 01332 822 839
E-mail: disability@bt.com
Website: www.bt.com/age_disability

Description:
Providing accessible communications solutions for older and disabled customers.

Aims:

• The Age and Disability Team has been helping older and disabled customers to use their phone service since 1984.
• To continue their commitment to consult with older and disabled people and their representatives as we move into the 21st century and a new wave of communications products.

Services:

• Has a range of services to help you get the most from BT.
• Has put together other tips to help you use your phone service, including advice on making calls to businesses and information for people who have pacemakers,
  as follows:
  • Alternative Media.
  • Billing and Payment.
  • Directory Enquiries.
  • Unwanted Calls.
  • Repair.
  • Hints and Tips for older and disabled customers.
• Further details are available on the website.

updated 10/04/08

DIAL Disclaimer
Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.

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