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DIAL Doncaster, Unit 9, Shaw Wood Business Park, Shaw Wood Way, Doncaster, DN2 5TB
Saneline

1st Floor
Cityside House
40 Adler Street
London
E1 1EE

Helpline: 0845 767 8000
Tel (Admin): 020 7375 1002
Fax: 020 7375 2162
E-mail: info@sane.org.uk
Website: www.sane.org.uk

Description:
National telephone helpline for people with mental health problems, whether they are service users, carers or concerned relatives and friends. It is open from 12 noon to 2:00 am every day of the year, including Christmas Day and New Year's Day.
All calls are answered by supervised volunteers who undertake a full training programme endorsed by the Royal College of Psychiatrists who have access to an extensive database.

Aims:
To offer advice and support for people with mental health problems, their family, friends and carers.

Activities:

  • Operating a national mental health helpline providing information and support for people with mental health problems and those who support them.
  • Offers support and reassurance in times of crisis.
  • Gives information to enable callers to make informed decisions and puts callers in touch with services in their local area.
  • Provides details of medical and psychological treatments.
  • Providing information on illnesses and symptoms, local and national mental health services, medication, treatments and therapies.
  • Sanemail was launched in 2007 - This new e-mail support service provides vital on-line support to people who may find talking about their mental health problems difficult, or who perhaps cannot use a telephone because of a disability. This service is available from 1pm till 11pm every day of the year, including Christmas Day, New Year and all other public holidays. Contact via webform or e-mail: sanemail@sane.org.uk

updated 13/12/07

DIAL Disclaimer
Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.

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