Central Customer Services
23rd Floor
Empress State Building
Empress Approach
London
SW6 1TR

Tel: 020 7222 5600 (switchboard)
E-mail: via website
Website: www.londontransport.co.uk

Description:
Bringing better access to London's transport system.

Aims:
To co-ordinate initiatives aimed at making public transport in London more accessible to people with disabilities.

Activities:

• Providing passenger information including a range of alternative media, such as large print and cassette tape, and through minicom, telephones, fax & e-mail and personal meetings.
• Consults disabled people on improved accessibility to busses, bus stations, tube stations and trains.
• Disability awareness training provided for front line and management staff.
• Works with engineers and designers to make buses and underground trains easier to use.
• Works with architects to improve facilities at bus and underground stations as they are modernised.
• Works with operators to ensure that their staff are aware of the needs of disabled and elderly passengers.

updated 26/06/06

DIAL Disclaimer
Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.

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