Tel: 08457 225 225 (Head Office)
Minicom: 08451 202 067
East Coast Main Line welcomes disabled passengers.
If you require assistance with your journey please call:
Assisted Travel Booking: 08457 225 225
Customers can book assistance in advance to help them get on and off trains, a hand with luggage if you should require it. Whatever you need East Coast Main Line staff are available to help and assist you.
Wheelchair space is available in First Class and Standard accommodation with dedicated toilet and washroom facilities also provided on all 255 trains.
For parents with babies and young children, under-fives travel free and East Coast Main Line provides on board baby changing facilities.
Disabled Persons Railcard:
This card, dependent on the disability, entitles the holder and a companion to discounts of up to 1/3 off the First Class and Standard rail fares. People registered as visually impaired and persons remaining in their own wheelchair are entitled to some concessions without a Railcard - please enquire.
Disabled person's railcard application forms can be picked up from travel centres route-wide.
Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.