South Quay Plaza
183 Marsh Wall
London
E14 9SR
Tel: 0800 023 4567
Fax: 020 7964 1001
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

Description:
To sort out individual complaints that consumers and financial businesses haven't been able to resolve themselves.We were set up by parliament to do this – as independent experts – and our service is free to consumers.We can look at complaints about a wide range of financial matters – from insurance and mortgages to investments and credit.

Activities:
The service can look at complaints about most financial problems involving:

• Credit Cards and Store Cards
• Mortgages
• Loans and Credits
• Pensions
• Savings and Investments
• Hire purchase
• Pawnbroking
• Money Transfer
• Financial Advice
• Stocks and Shares
• Unit Trust and Bonds

DIAL Disclaimer
Whilst all the information given in this document was correct at the time of going to press, DIAL Doncaster cannot be held responsible for any subsequent changes.