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Title of Role: Volunteer Information Assistant

Purpose of Role

The purpose of the role is to assist the Information Officer in the maintenance of DIAL Doncaster's Information Systems.

These mainly comprise of:

  • A Computer based Information Data Base System that lists relevant National and Local organisations.
  • An Extensive Filing/Computer based Library of Publications.
  • In-house produced Factsheets relating to disability.
  • In-house produced Information Booklets/Leaflets relating to disability.
  • The DIAL Website and Information Kiosks.

Main Activities and Tasks:

  • To assist in maintaining and updating information where relevant.
  • This process involves sending update requests to local and national organisations via post or email.
  • To update incoming input forms onto the computer based Information Data Base.
  • To update/replenish stocks of publications where necessary and to file incoming new editions using the computer based Publications Library.
  • Photocopying, telephone and letter typing skills may be required from time to time.


As most of our Information Systems are computer based, computer skills/experience is essential to fulfil this role. As inputting information needs to be word perfect you would need to demonstrate a good use of grammar.


Full in-house training given. External training may be sought where appropriate.


DIAL Doncaster, Unit 9, Shaw Wood Business Park, Shaw Wood Way, Doncaster,

Main point of Contact

Louise Charnock, Information Officer

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