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Title of Role: Volunteer Delivery and Collection Assistant

Purpose of the Role

The purpose of the role is to assist the Van Driver to collect and deliver donated items across Doncaster.

Main Activities/Tasks:

  • To assist with the collection of donated items from the general public and transport them to the charity shops as required.
  • To assist with the delivery of items to customers as required.
  • To help load and unload the van.
  • To promote and apply DIAL Doncaster's Health and Safety Policy.


Good communication and customer care service skills are essential to fulfil this role. Being able to work as part of a team environment and with the general public is essential.


Full in-house training will be given of operational procedures during your Induction Period.


DIAL Doncaster Charity Shops. There are four shops situated in Armthorpe, Intake, Balby and Woodlands.

Main Point of Contact

Charity Shop Manager

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